Metastorm Developer - .Net, Oracle, MetaStorm code:JRMPosted: November 11, 2009
Location: Collegeville, PA 19464
Industry: Pharmaceutical
Major Duties and Responsibilities:
• Responsible for troubleshooting of Metastorm platform and application problems and documenting root-cause analysis
• Monitor and anticipate for potential Metastorm platform and application problems and escalate in a timely manner.
• Interact with business clients, system end users, and various IT personnel to define and implement enhancements to existing Metastorm workflows.
• Perform complete Metastorm server installations, including new releases, hotfixes, etc. and execute infrastructure qualification certifications
• Execute complex Metastorm projects deployments and complete application validation certifications
• Provide and participate in systems architecture design meetings to represent and anticipate support considerations and implications.
• Identify and implement solutions, as required, based on Metastorm platform and application monitoring analysis and results, such as performance improvement or user interface enhancements.
• Design, develop, and maintain custom components to enable integration between Metastorm and other enterprise systems such as LDAP, Documentum and SAP.
• Communicate with Metastorm Help Desk and off site vendors.
• Provide technical guidance to other team members.
• Train team members in the ongoing maintenance and support of the Metastorm environments.
• Periodic Pager Support
Required Skills and Abilities:
• BS in computer science, engineering, or related discipline with an information science focus.
• A minimum of 5 years is required in information technology analysis, functional and system documentation, programming and development, application support and troubleshooting.
• The ability to communicate clearly and effectively in written and spoken language. Ability to lead and facilitate interview sessions with process owners. Strong customer service attitude.
• Proficient in MS.Net development (C#, transact-SQL, Java Script, HTML) and Oracle (or SQL server) database technologies. Familiarity with .Net web services.
• Proficient in Metastorm BPM
• Off hours availability is minimal but required.
Desired Skills and Abilities:
• Familiarity with validated environment concept and documentation rules.
• Experience with Change and Problem Management Systems (HP Service Center, Vantive).
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