Sr. Help Desk Analyst - Prior Law Firm Experience a MUST

Our client has an opening for a Sr. Help Desk Analyst who also has experience working as a trainer.  Should have experience utilizing remote control software to connect to callers, and also utilize call tracking systems to log and record all interactions with callers. 

Requirements:
• 2 plus years helpdesk or call center experience supporting law firm clients is required. 
• Must have proficiency in Microsoft Office Word, Excel and Outlook 2003, as well as Windows XP. 
• Experience with Interwoven is a big +.
• Experience working in a Law Firm setting is a MUST. 

**This is a temp-to-permanent position. Hourly rate and salary are commensurate with experience. This client is not able to offer sponsorship at this time.**

For immediate consideration, please email a Word version of your current resume to Philadelphia@remxit.com and reference “157155-scd” in the subject line.

Please refer to job code 157155-scd when responding to this ad.

Category:	Information Technology
	> General Computers/IT      > Helpdesk/PC Support      > Other Information Technology
Location:	King of Prussia, PA
County:	Montgomery County
ZIP Code:	19406
Pay Rate:	BOE
Job Terms:	contract-to-hire
Company:	RemX IT Staffing
Phone:	email only
Fax:	email only