Chief Clerk II (Enrollment/Eligibility)Posted: November 13, 2009
Chief Clerk II (Enrollment/Eligibility) Requisition #: 3110 Fund: 1199SEIU Benefit and Pension Funds Department: Eligibility Position Status: Permanent Employment Type: Full time Location: New York, NY Working Hours: M - F, 9:00 a.m. to 5:00 p.m. Description Responsibilities: * Communicate will all levels of management, union staff, members, hospitals and providers regarding eligibility and prescription in person, by phone and written correspondence * Provide assistance with eligibility questions and forward information to appropriate staff or department for resolution * Research and update health claims processing systems (Medco and QNXT call tracking) * Create weekly and monthly productivity reports using Excel * Work closely with supervisors in maintaining and reviewing work production; assist in training staff * Data enter enrollment information and membership data (i.e., pension transmittals, disability and employer reports) * Update enrollment and eligibility data based on internal and external reports * Perform other duties as assigned by management Qualifications: * High School Diploma or GED required; plus * Minimum two (2) years working experience with navigating enrollment systems (e.g., ability to make eligibility updates and changes, etc.) required * Experience in Healthcare environment; knowledge of eligibility benefits and guidelines preferred * Accurate keyboarding skills; basic knowledge of Microsoft Word and Excel preferred * Good interpersonal, verbal and written communication skills * Strong problem-solving, presentation, customer service and telephone etiquette skills * Ability to work independently and work well under pressure * Ability to work overtime a plus * Must meet performance standards including attendance and punctuality
Please refer to job code 1199seiu-1894 when responding to this ad.
| Category: | Office Employment |
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> Clerical
| | Location: | New York, NY | | County: | New York County | | ZIP Code: | 10001 | | Pay Rate: | Open | | Job Terms: | full time | | Company: | 1199SEIU Family of Funds | | Phone: | email only please | | Fax: | email only please |
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