Senior Manager, RRA/Plan Design Product in Channel and...Posted: October 31, 2009
Medco Health Solutions, Inc. is a leading health care company serving the needs of more than 60 million people. Medco, the worlds most advanced pharmacy®, provides clinically driven pharmacy services designed to improve the quality of care and lower total health care costs for private and public employers, health plans, labor unions, and government agencies of all sizes, and for individuals served by Medicare Part D Prescription Drug Plans. About one-third of the companies on the Fortune 500 list are Medco clients. In 2009, Medco captured the No. 1 position in Health Care: Pharmacy and Other Services sector on Fortunes Worlds Most Admired Companies list for the second consecutive year. Of all companies surveyed globally, Medco ranked No. 5 in innovation and No.10 in people management. In the health care sector, Medco ranked No. 1 in seven attributes: innovation, people management, use of corporate assets, quality of management, financial soundness, quality of products/services and global competitiveness. It also ranked No. 2 in the categories of long-term investment and social responsibility. www.medco.com. Primary Job Responsibilities: Execute RRA/Plan Design programs strategies and tactics by leveraging market understanding and the knowledge of the Medco Pharmacys competitive strengths and capabilities Manage plan design of marketing products within the Medco Pharmacy plan design offerings. Serve as primary contact for cross-functional teams. Use product knowledge to identify research and support fix of any product related issues including operational, technical or communications. Participate in the reliability, IMC and Triage as necessary; Root cause analysis and problem resolution Manage all aspects of the product including developing presentations, responding to product capability questions. Collaborate within Product Team and creative agency to develop strategies to optimize programs Coordinate with Sales and Account Management to develop customer specific strategies to maximize enrollment Project Management of operational development and implementation of program enhancements to drive increased mail channel volume through various communication streams, including: ? Lead cross-functional team of systems development and operations resources to support program execution and enhancements ? Support implementation, including developing business requirements, operational specifications, enrollment, SOPs, Account Management/Customer Service program announcements ? Manage Agency ? internal and external - to develop Program materials including Phone Scripting and direct mail ? Seek program approvals as needed among key cross-functional partners (i.e. legal, Compliance, etc.) ? Work with Customer Service and Product Team lead to create training materials and secure resources Qualifications: Qualifications ? 3-5 years of Account Management and/or Product experience ? College graduate, MBA a plus ? Direct marketing experience is also an asset. ? Strong project manager with exceptional integration skills who can lead cross-functional teams. ? Performance characteristics including enthusiasm, tenacity, multi-tasking capability, efficiency, organizational, tactical fastidious attention to detail and quality R ? Requires flexibility and the ability to thrive within a complex, fast paced and dynamic environment; to embrace tight deadlines, changing priorities, aggressive budgets; to embrace the need for a hands-on role. ? Excellent communication and presentation skills [written and verbal] are required. ? Comfortable in communication with senior management both in presenting recommendations or issues. ? Demonstrated ability to build relationships and influence cross functional teams. We are an Equal Opportunity Employer, M/F/D/V Relocation Approved?: No State: New Jersey City: Franklin Lakes Travel Required: Up to 10% Education Required: 2009-10-06 00:00:00.0 Please refer to job code CGS08961 when responding to this ad.
| Category: | Accounting/Banking/Finance/Insurance |
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| | Location: | Franklin Lakes, NJ | | County: | Bergen County | | ZIP Code: | 07417 | | Pay Rate: | Open | | Job Terms: | full time | | Company: | Medco Health Solutions | | Phone: | email only please | | Fax: | email only please |
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