Host/Hostess-ChilisPosted: November 3, 2009
Title: Host/Hostess-Chilis Location: Newark Summary: The Host/Hostess is responsible for the receiving and seating of guests and performing a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performing all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager. Essential Functions: * Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards * Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times * Set tables with appropriate silverware, glass and china; maintain neat and clean work station during service * Seats guests and presents the menu and any specials seats according to company standards * Oversees the delivery and servicing of food and beverages * Communicates with the wait staff and other restaurant personnel to ensure the guests experience meets concept/company standards * Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service * Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times * Patrol assigned station, refilling water and coffee, removing service items and condiments per establishment procedures * Perform other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles) Minimum Qualifications, Knowledge, Skills, and Work Environment: * Customer service and cash handling experience preferred * Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner * Ability to bend, twist, and stand to perform normal job functions * Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)
Please refer to job code hmshosthourly-78480 when responding to this ad.
| Category: | Hospitality/Food Service |
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> Host/Hostess
| | Location: | Newark, NJ | | County: | Essex County | | ZIP Code: | 07101 | | Pay Rate: | Open | | Job Terms: | full time | | Company: | HMSHost | | Phone: | email only please | | Fax: | email only please |
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