SUPERVISOR (BILLING, ENROLLMENT AND ACCOUNT INSTALLATION)Posted: November 4, 2009
SUPERVISOR (BILLING, ENROLLMENT AND ACCOUNT INSTALLATION) Category: Healthcare Plan: NJ-Horizon Blue Cross and Blue Shield of New Jersey City: Newark State: New Jersey Type: Full Time Description:In this highly visible role, you will lead the implementation for a National (NASCO) book of business, oversee the daily management of staff and inventory, as well as handle the production of ID Cards. In addition, you will ensure customer satisfaction, and that all daily receipts are processed in accordance with Service Level Agreements (SLAs). Responsibilities will include: • fostering a positive work environment within our claims and operations areas • reviewing work loads to identify gaps and/or inefficiencies in processes • incorporating applicable workflows and business rules • expediting resolutions of complex problems/issues • providing coaching and mentoring to staff • monitoring/tracking expenses • developing partnerships with internal/external customers • ensuring accuracy and compliance with internal/external policies • overseeing multiple work teams and/or the servicing of multiple projects • performing other relevant functions as assigned Qualifications:Successful candidate will have at least 5 years of progressively responsible claims administration and/or operations experience, along with knowledge of the healthcare industry, and superior leadership, analytical and motivational skills. PC proficiency, the ability to manage multiple projects simultaneously, and excellent oral/written communication skills will also be expected. Bachelors degree strong preferred. Req Code: 1000
Please refer to job code bluecross-20704 when responding to this ad.
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