Securities Processing Rep 2 - Claims Utility (Buffalo, NY)Posted: November 5, 2009
Title: Securities Processing Rep 2 - Claims Utility (Buffalo, NY) Location: NY-Buffalo Business Overview Capital Markets and Banking Claims Operations are responsible for investigating and settling compensation claims for various Capital Market Products, namely Derivatives, Foreign Exchange, Loans, and Securities Position Overview Responsibilities will include the timely investigation and resolution of Interbank / Corporate Compensation Claims. The candidate will need to effectively interact with the front office, operations, and external counterparts. For incoming claims, candidate will be responsible for logging incoming claim requests, investigating counterpart claims, managing aging, reducing costs where possible, and initiating payments and journal entries. For outgoing claims, candidate will identify (using reconciliation systems) payment delays by counterpart, investigate the delay, log/generate/enhance outgoing claims, manage aging, and follow up until resolution. In addition, the candidate may participate in procedural documentation, system testing, process improvements, and assist with training, escalations, and compliance functions. Responsibilities * Provide transactional processing support for respective product * Provide creative solutions to reduce errors and to ensure adherence to audit and control policies * Provide back-up coverage for team members and assist team members during high volume periods * Utilize technical knowledge in order to deliver quality service and achieve operating efficiency * Participate in activities related to compliance with procedures and control * Minimize risk to the bank through increased knowledge of procedural requirements * Maintain awareness of product changes and system enhancements * Ensure attendance at mandatory classes * Perform multiple transactions of moderate complexity to achieve operating efficiency and high level of productivity * Participate in system testing Qualifications * Highly motivated, self-starter with strong written and verbal communication, organizational, teamwork, time management, investigative, analytical, and creative problem solving skills. * Ability to function effectively in a high volume, dynamic, and multi system environment. * Must be detail oriented, able to meet deadlines, and have the ability to work in a collaborative team environment. * Candidate should have a flexible sense of urgency, the ability to adapt to changing business priorities, and the ability to multi task. * Proficient in Microsoft Office Applications (e.g. Excel, Word, Outlook) * Experience with web based applications required. * Previous experience with claims, Recon Plus, and payment systems / formats is definite plus. * Knowledge of Pega/AIRS, Flexcube/DOGS/Oasys, and SWIFT payment formats a plus. Must be able to work occasional weekends and overtime.
Please refer to job code citigroup-09020892 when responding to this ad.
| Category: | Accounting/Banking/Finance/Insurance |
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> Other Finance
> Claims
| | Location: | Buffalo, NY | | County: | Erie County | | ZIP Code: | 14201 | | Pay Rate: | Open | | Job Terms: | full time | | Company: | Citi | | Phone: | email only please | | Fax: | email only please |
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