Telecommunications Support Analyst

Our client the leader in it's field has a need for an experienced Telecom Support Analyst.

Will be responsible for providing administrative services for various voice infrastructures in multiple locations equipped with Avaya Definity. IP Office, Magix and Nortel Norstar systems.

Provide operational support as required in this 24x7 environment to provide the highest level of customer service.  Handle Telecom problem tickets to ensure timely resolution and closure of incidents.

Review Telecom invoices to ensure accurate billing for voice service orders and maintain requests.

Will also participate in DR testing.

Qualified candidates will possess a minimun of 3 years experience in voice technology and customer support with the ability to handle multiple projects under pressure.

Our client offers superb benefits and exceptional growth with all the latest telecom technologies.

Category:	Information Technology
Location:	Chadds Ford, PA
County:	Delaware County
ZIP Code:	19317
Pay Rate:	$ 50 - $ 60 K
Job Terms:	full time
Company:	Infotech Staffing Inc.
Phone:	302-947-2555
Fax:	302-947-0501