Mgr-Collections Team

Mgr-Collections Team AutoReqId 118003BR Responsibilities This position is in the legal collections team and will take you into a highly collaborative environment, interacting with and influencing senior leaders across American Express and also with top management of external collection agencies. The team is responsible for driving collections through the legal channel. Key responsibilities include - . End to end management of assigned legal agency including driving performance through close monitoring and in-depth review on operational metrics & procedures to improve agencys performance. This will include frequent visits to agency sites and monitoring their strategy execution and other operational processes. . Monitoring, measuring and driving legal agency strategy and performance. . Design and develop agency strategy for collection accounts. EOE statement American Express is an Equal Opportunity Employer. Required Qualifications . Strong communication skills to effectively communicate through both verbal and written correspondence. . Good relationship and collaboration skills.  Able to confidently interact with senior management of agency, and work effectively with various departments to ensure timely project delivery. . Ability to incorporate both analytical and operational aspects into business thinking and solution . Advanced user of Microsoft Office (Excel, PowerPoint and Word) Additional Skills: . Experience in performing data analysis utilizing tools like SAS and SQL. Work Location State/Province New York Work Location Country United States Classification Full-Time - Regular Travel Required Yes

Please refer to job code amexus-118003BR when responding to this ad.

Category:	Accounting/Banking/Finance/Insurance
	> Billing/Collections
Location:	New York, NY
County:	New York County
ZIP Code:	10001
Pay Rate:	Open
Job Terms:	full time
Company:	American Express
Phone:	email only please
Fax:	email only please