ITIL Process Engineer "Federal ERP" (PL 09)Posted: November 1, 2009
Title: ITIL Process Engineer "Federal ERP" (PL 09) Location: Maryland - Bethesda HP FEDERAL SERVES THE PEOPLE WHO SERVE THE PUBLIC GOOD The goal of HPs Federal Consulting practice is to establish HP as the worlds leading information technology company; to be the best at helping customers manage and transform their IT environments to optimize business outcomes; and to be the provider of choice for IT infrastructure solutions that support the mission of our clients in the Federal marketplace. This is an exciting time to join HPs Federal Consulting practice! We are experiencing year over year growth, outpacing our market. We continue to capitalize and grow our key solution areas: Data Center transformation Service Management (HP SW, ITIL) Application migration Information Management (BI/EDW) As part of our team, youll work with IT industry experts, making significant contributions to the overall success of projects. You will also have the opportunity to pursue certifications and participate in various training initiatives related to your career interests. We value and respect the work that goes into maintaining your clearance levels in the Intelligence Community and will position you on our initiatives to utilize their present status as well as work with you whenever possible to enhance and increase the clearance levels. U.S. GOVERNMENT CLEARANCE REQUIRED: TS/SCI W/ FULL-SCOPE POLY LOCATION: FT. MEADE, MD JOB DESCRIPTON: Work with clients to design, develop, and integrate IT processes and procedures using ITIL/ITSM best practices and industry standard frameworks. Implement new technologies, define new processes, and adopt industry-recognized best practices. Lead the IT process improvement and associated working groups and deliver formalized processes in the areas of IT service management, IT governance, and IT strategic planning. Provide insight and advice on emerging process and control frameworks. Create and maintain project schedules and resource usage plans across multiple efforts. QUALIFICATIONS: BS in Computer Science or related degree Foundation Certified in ITSM 3 years of experience with IT process improvement projects 1 years of experience with supporting the DoDExperience or Practitioner Certification specifically in Configuration, Change, Release, Incident, Problem Management, and Service Desk.
Please refer to job code hp-302008 when responding to this ad.
| Category: | Biotech/Pharmaceutical |
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> Chemical Engineering
| | Location: | Bethesda, MD | | County: | Montgomery County | | ZIP Code: | 20810 | | Pay Rate: | Open | | Job Terms: | full time | | Company: | Hewlett-Packard Company | | Phone: | email only please | | Fax: | email only please |
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