OTC - Collector

We are seeking a Senior Collection Associate to impact the organization by preparing weekly and monthly reports, participating in client meetings and calls, researching and resolving disputes. Duties may include: * Contact customers for the collection of outstanding invoices and disputes * Send written communications via email, fax, etc... to the customers regarding the outstanding balances on their account * Provide Customer Collection functions and analysis * Daily interaction with key client personnel * Complete as requested, month-end processes, i.e., client reports, month-end reports and ad hoc reports * Work closely with Accounts Receivable Administrator to assist in closure of any deductions or variances * Work with Client Management Associate to keep current with any client/customer changes * Update working logs on a daily basis * Strive to retain a percentage less than 4% over 90 days Knowledge and Skills: * Proven organizational skills * Detail oriented * Excellent problem-solving skills * Excellent oral and written communication skills * Strong analytical skills * Proficient using Microsoft Office 97 (Word and Excel) a must * Acquired systems knowledge and certification as required * Accepts change and overcomes obstacles with a positive attitude * Ability to thrive in a team environment * Self directed individual with a personable demeanor * Effectively communicate with all levels of the Healthcare Logistics Group personnel as well as clients and clients customers OTHER CRITERIA: Employer will not sponsor visas for position. There is no relocation available for this position. UPS is an Equal Opportunity Employer.

Please refer to job code 232712321 when responding to this ad.

Category:	Accounting/Banking/Finance/Insurance
	> Billing/Collections
Location:	Newark, DE
County:	New Castle County
ZIP Code:	19702
Pay Rate:	Open
Job Terms:	full time
Company:	Mail Boxes Etc., Inc.
Phone:	email only please
Fax:	email only please