Office AdministratorPosted: November 7, 2009
Provide the highest level of customer service to patients, fellow employees and referral sources through the coordination and administration of the • front office? activities. Ensure that billing for all services provided is accurate, timely and fully documented. Provide efficient cash collection through excellent reimbursement practices while ensuring compliance with relevant laws, regulations and established company policies and compliance programs. Key Responsibilities: * Provide the highest level of customer service is provided to patients, fellow employees and referral sources. * Process all billing daily, ensuring that claims are accurate, timely and fully documented. * Coordinate communications with payers to ensure accurate billing practices, enhance reimbursement opportunities, achieve cash collection targets and reduce or maintain A/R over 120 days at and below target level. * Apply payments and adjustments to patient accounts, process deposits and maintain accurate records of all cash received in a timely manner and in accordance with company policy. * Coordinate scheduling of practitioner schedules to ensure proper coverage of patient appointments and out-of-office calls. Skills: * High school diploma or equivalent combination of education and experience required. Associate degree preferred. * Minimum two to four years office administrative experience required. Medical office experience preferred. * Strong interpersonal, oral (including telephone) and written communication skills. * Understanding of medical reimbursement and terminology and a complete understanding of general office duties. * Proficient computer skills including Windows based office technologies (ex. Word, Excel), e-mail and automated billing systems. * Complete understanding of medical reimbursement and terminology. * Knowledge of state, federal and regional collection and reimbursement laws where applicable and Accounts Receivable and cash collection principles. * Excellent organizational skills and ability to manage multiple tasks. The preceding information is provided as a brief summary and incorporates typical responsibilities and qualifications of the position. Other related duties or specific criteria not expressly mentioned may be required for a particular vacancy and can be explained by the hiring manager. Please refer to job code 573 when responding to this ad.
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