Banquet Server - Hotel DuPontPosted: October 30, 2009
DuPont is a global Fortune 100 company, operating in 70 countries today. We are looking for people who have a passion for delivering innovative, sustainable solutions that meet our customer needs for a better, healthier, safer life. DuPont offers an exciting place to work where thousands of innovations are introduced every year. You will have opportunities for growth through involvement in various dynamic industries from high-tech to high-performance; including agriculture, nutrition, electronics, communications, safety and protection, home and construction, transportation, and apparel. At DuPont, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join DuPont and discover The miracles of science About Hotel du Pont Luxury is a word we take seriously at the Hotel du Pont. Located in the heart of historic downtown Wilmington, Delaware and just minutes from the illustrious Brandywine Valley, our internationally renowned property caters to our customers sophisticated style and demand for exceptional quality. We offer the finest personal service and prompt attention to every detail. Address: 11th and Market Streets, Wilmington, DE 19801 Banquet Server Job The Banquet Servers primary function is to deliver food and beverage to guests in a professional manner following all DuPont Hospitality standards. Specific responsibilities include: * Serving the host and guest of a party - all timelines and services must be met or exceeded to a four-star standard * Serving buffets, sit-down, dinners, and hors doeuvres parties * Setting tables with quality china, glass, silver, and following all details of event order * Ensuring high standards by following service standards of department * Exceeding customer expectations by anticipating service needs * Organizing motions to maximize efficiency of set-up and service * Ensuring creativity of buffets and day-to-day customer special needs * Promoting an excellent work environment by following Standards of Excellence * Providing hands-on activity with making of candelabras, sauced stations, and quality checks of room and individual tables * Assignment requires working in areas with high-levels of background noise (bands, guests) * Ensuring a safe working environment by following all work practices Qualifications KNOW HOW/EXPERIENCE: Qualified candidates will have: * Prior serving experience in a quality club/hotel/restaurant * Knowledge of fine wines and food * Strong listening and oral communication skills * Strong interpersonal skills and a "customer first" mentality * Demonstrated knowledge and ability to adhere to quality standards for safety, sanitation and food handling PROBLEM SOLVING Qualified candidates must be able to: * Work with individuals and teams of diverse backgrounds * Handle multiple guest requests at the same time * Use good judgment handling emergencies ACCOUNTABILITY Qualified candidates must: * Ensure guests checks and payment are accurate and complete * Learn and adhere to policies, procedures on safety, respectful work environment, and performance * Maintain a professional demeanor and appearance according to dress code/grooming standards * Act in a courteous, friendly, and professional manner * Be able to work autonomously and self-manage * Enforce all ABC requirements. ADDITIONAL INFORMATION * Must be willing to work weekend, holiday, and evening shifts * Ability to lift a maximum of 50 pounds Job Banquet Server Primary Location North America-USA-Delaware-WILMINGTON-HOTEL DUPONT(EYH6) Organization DUPONT CO(2350) Schedule Part-time Education Level High School Diploma/GED (11 years) Shift Day Job Employee Status Limited Term Travel No Please refer to job code 42303 when responding to this ad.
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