Account Manager ( New York )Posted: October 30, 2009
Account Manager ( New York ) Facebook is seeking an Account Manager to provide the highest level of customer service to our advertising customers. The Account Manager will report to the Manager of Sales Operations. There are minimal travel requirements for this position. This position is located in our New York, NY office Share Apply for this position Responsibilities * Pre and post sale support for our premier advertisers * Manage the traffic, execution, completion and fulfillment of all requests for proposal (RFPs) * Responsible for all procedures related to booking the insertion orders, working with ad operations to schedule creative and execute revisions * Ensure that campaigns are delivering properly to minimize future issues (under deliveries, unscheduled lines, targeting conflicts, priority issues, etc.) * Act as the main client services contact on all issues including order maintenance, specs, scheduling and troubleshooting * Monitor campaign delivery ? ensure campaigns are delivering on schedule (via resolving ad alerts, exclusive conflicts, unscheduled lines, zero delivery issues, revenue reports) * Ensure that our premiere clients receive the highest level of service * Provide a value added account management service to our Top 200 advertisers * Be able to independently think through contractual issues and ensure all requirements are being met * Act as a mentor to Sales Planners and AdOps and disseminate knowledge (best practices) to all touchpoints Requirements * 5-7 Years in online media sales or sponsorship operations * Dynamic, flexible, hard-working, and must be highly organized * Strong Communication skills, both written and verbal, and comfortable in engaging communication on any level * Excellent Project Management skills * Excellent Relationship Skills (both internal and external) Share Apply for this position Permalink to this requisition Please refer to job code 131023152653 when responding to this ad.
| Category: | Sales |
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> Account Management
| | Location: | New York, NY | | County: | New York County | | ZIP Code: | 10001 | | Pay Rate: | Open | | Job Terms: | full time | | Company: | Facebook | | Phone: | email only please | | Fax: | email only please |
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