Account Manager (Metro Phoenix/Nevada)Posted: November 21, 2009
There are four key areas of responsibility that the Account Manager must master: Territory Planning and Management ? Owns the planning and management activities for the assigned territory (geographic and/or assigned target market) ? Conducts quantitative and qualitative analysis of territory needs and opportunities ? Market analysis ? Client/prospect research ? Competitive analysis ? Develops a territory sales and marketing plan to achieve sales quotas and marketing goals ? Client relationship and development strategies, opportunities and activities ? Prospecting and new client acquisition strategies, opportunities and activities ? Accurately forecasts and manages a rolling 12 month pipeline (by quarter) reflecting planned opportunities and activities ? Forecast current quarter commitments ? Report current quarter pipeline ? Effectively plans and manages the sales itinerary ? Plan a rolling 4-week view of sales activities ? Report on client/prospect activities, results and next steps ? Effectively plans, schedules and manages marketing activities to support the sales process, including direct marketing, shows and conferences Client Relationship Management ? Owns the development and management of assigned client relationships in a manner consistent with PLATO policies and the highest standards of business ethics ? Anticipates, understands and quickly responds to client needs ? Works in cooperation with and effectively engages other team resources in the client relationship ? Represents customer, market and business issues back to the company Consultative Sales Process ? Masters all activities in the PLATO consultative sales process ? Awareness, interest, intent, preference, purchase, implementation, post-implementation and ongoing customer management ? Effectively engages team resources throughout the sales process ? Meets all requirements of the order process, policies and procedures Product and Service Knowledge ? Develops a clear understanding of the PLATO product and service offering relative to various client needs ? Effectively demonstrates products to advance the sales process ? Demonstrates clear understanding and adherence to all pricing policies and practices Qualifications EDUCATION and/or EXPERIENCE ? Bachelors degree ? Experience selling into government and/or education verticals preferred SPECIALIZED KNOWLEDGE, SKILLS, and ABILITIES ? Must possess excellent time management, writing, oral communication, and presentation skills. ? Sufficient computer literacy to use required business tools and to demonstrate technical products. ? Must possess attributes necessary to master consultation sales skills and the ability to translate customer needs into PLATO solutions. ? Must possess a customer service orientation sufficient to develop excellent customer relations and an ability to work with a wide variety of people. OTHER ? Extensive travel required. Benefits PLATO Learning, Inc. offers a highly competitive benefits package to include Medical, Dental, Life/ADD, Supplemental Life, Spousal and Child Life, Flexible Spending Accounts, Long Term Disability, 401k, Employee Stock Purchase, Tuition Reimbursement, and more... Equal Employment Opportunity PLATO Learning, Inc. ("PLATO Learning") is an equal employment opportunity employer and will not discriminate against any applicant or employee on any grounds protected under federal, state, or local law, including race, color, creed, religion, age, sex, sexual orientation, sexual harassment, national origin, ancestry, marital status, handicap, disability related to pregnancy or childbirth, membership or activity in any local commission, status regarding public assistance, membership/support or non-membership/non-support in any labor organization, or any other characteristic protected under federal, state or local law. None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences, or discrimination based upon non-job-related information or protected characteristics. PLATO Learning complies with all applicable legal requirements in its hiring process and related tests and background checks. Please refer to job code 291383 when responding to this ad.
| Category: | Sales |
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> Account Management
| | Location: | New York, NY | | County: | New York County | | ZIP Code: | 10001 | | Pay Rate: | Open | | Job Terms: | full time | | Company: | PLATO Learning | | Phone: | email only please | | Fax: | email only please |
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