Receptionist Information DeskPosted: October 24, 2009
Job Details: - Customer service skills are required - Experience is preferred The Receptionist Information Desk greets visitors according to the Departments Customer Service protocol. Listens to needs and responds to customer with appropriate badge and/or directions. The Receptionist Information Desk greets all patients and visitors according to Departments Customer Service protocol; listens while patient or visitor explains needed service; issues appropriate badge or pass; answers telephone according to Department protocol; calls Patient Transportation for wheelchair assistance; knows and accurately implements Visiting Policy; uses Meditech for patient room number/telephone print out; documents Visitor Exception Form; maintains a clean and organized Front Desk; problem solves whenever; necessary; issues and maintains record of Complimentary Clergy Parking record; and conducts visitor/badge count when requested. EDUCATION/WORK EXPERIENCE: Must possess a high school diploma or GED. Must possess excellent customer service skills. Experience preferred. Please refer to job code 654966 when responding to this ad.
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