Teller

Retail Banking Division - Great Northern Branch - Part Time Basic Function: Tellers are the "face" of M&T Bank to most customers. A customers level of satisfaction with the bank is largely based on the quality of service they receive in our branches ? from tellers. That makes the position of teller one of the most important jobs in the bank, and a great place to begin a career at M&T ? one of the strongest, most highly regarded banks in the U.S. Responsibilities: Customer Service Provide M&T Banks retail/commercial customers with superior service by doing the following: -Greet customers, build a rapport with them and thank them for their business. -Process transactions accurately and efficiently, including: deposits, withdrawals, loan payments and check cashing. -Help customers find solutions to their financial needs by identifying M&T products and services that can meet those needs, and referring the customer to the right person in the branch. -Resolve routine customer problems and refer more complex issues to the appropriate person. Bank Operations -Assist with the "settlement" of the banks ATMs and the processing of deposits made through the 24-hour deposit service. -Verify signatures and distribute cash. -Adhere to all procedures stated in the Teller Difference policy and follow up with current gain/loss ticket documentation. -Ensure compliance with the banks operational, security and control policies/procedures, preventing fraud and protecting customer assets. General -Achieve personal referral goals, and actively participate in branch sales promotions. -Participate in weekly sales meetings. -Attend new hire training program, and participate in appropriate training sessions in the future. Basic Qualifications: -High school diploma or GED. -Minimum of 6 months customer service experience. -Basic keyboarding skills and data entry skills. -Demonstrated organizational, time management and prioritization skills. Ideal Qualifications: -6 months previous cashiering experience. -Ability to lift 5lbs to 30lbs. -Ability to stand for long periods of time. -Proficient written communication skills in Spanish and English. -Proficient verbal communication skills in Spanish and English. -Proficient reading skills in Spanish and English.

Please refer to job code 1962801 when responding to this ad.

Category:	Accounting/Banking/Finance/Insurance
	> Bank Tellers
Location:	Clay, NY
County:	Onondaga County
ZIP Code:	13041
Pay Rate:	Open
Job Terms:	full time
Company:	Manufacturers and Traders Trust Company
Phone:	email only please
Fax:	email only please