Mortgage Out-Reach Specialist

Mortgage Out-Reach Specialists Ever been in collections and received a steady paycheck, plus incentive rewards? Do you enjoy working with and helping people? Can you find solutions when others can• t? Why not utilize your collections experience to come work in a team-driven environment, where you are monetarily rewarded on both an individual and team basis. You will have the ability to fine-tune your relationship building skills by working closely with top industry experts in the collections field. Use your proven people skills to develop creative solutions to help our M&T customers manage their debt. Come work for one of the top four most stable regional banks in the country and see your career grow! This advanced debt solutions position works in our home-owner assistance center, and offers you the opportunity to: Work with consumer borrowers, handling the highest degree of delinquency accounts, assessing the prospect of repayment, and arranging repayment schedules or other alternative solutions. Investigate and conduct in-depth research and account reviews on high-risk loans. Analyze financial statements and loan opening documents to assess the likelihood of recovery. Identify suspect situations (i.e. fraud, lack of insurance) and investigate exposure. Compile information and analyze account files for repossession and foreclosure recommendations. We are looking for candidates that will take a customer assistance approach to account resolution with: - at least one year of successful collections experience - previous call center experience - proven ability to work well under pressure - a strong customer service orientation - strong leadership ability and/or potential Candidates with previous banking and/or mortgage customer service experience are encouraged to apply. Fidelity experience is a plus. HOURS: Part-Time schedule includes Monday - Thursday 5:00 PM - 9:00 PM as well as Friday 5:00 PM - 9:00 PM and Sunday 12:00 PM - 4:00 PM as needed

Please refer to job code 1962501 when responding to this ad.

Category:	Accounting/Banking/Finance/Insurance
Location:	Williamsville, NY
County:	County
ZIP Code:
Pay Rate:	Open
Job Terms:	full time
Company:	Manufacturers and Traders Trust Company
Phone:	email only please
Fax:	email only please