Compliance Officer

See Job Description Make the Right Move and join a winning team! Build your career with us. HSBC - North America is a part of HSBC Group, one of the largest banking and financial service organizations in the world. Our domestic strength and extensive global network provides our employees with the best of both worlds - the friendliness of a local organization and the resources of a worldwide network - for diverse experiences and challenging career opportunities. -a Maintain constant awareness of new and amended regulations and assesses their impact on assigned areas. Assists compliance and/or line management, including business, operations and product managers, in implementing changes to products, services, systems and operations to ensure and maintain compliance. Review and analyze compliance monitoring reports and other related source documents for suspicious/unusual patterns of activity. Follow-up with responsible area for explanations and discussions for appropriate action. Provide support to assigned areas on compliance-related issues, including documentation and form review for compliance with applicable regulations. Provide support to Corporate Learning & Development in the development and delivery of compliance training programs. Adhere strictly to compliance and operational risk controls in accordance with Company and regulatory standards, policies and practices; report control weaknesses, compliance breaches and operational loss events. Complete other responsibilities, as assigned. Monitor activities of assigned area(s) to ensure compliance with applicable internal policies and procedures and external regulations.Participate in special compliance reviews, projects and training efforts, as required. Complete other related duties as assigned and support the Company• Ts Diversity programs. To discharge the accountabilities set out in the Legal and Compliance FIM by pro-actively assisting management in identifying and containing compliance risk, monitoring, reporting and certification, fostering a compliance culture and optimizing relations with regulators. The position addresses legal compliance matters in daily activities to ensure regulatory requirements and operating practices are followed in assigned areas. Ultimate authority for compliance risk management and policy decisions rest with higher management. Many of the businesses supported entail a high degree of regulatory compliance and reputation risk, particularly with respect to risks arising out of non-compliance with extensive and complex regulations. Failure to comply with these regulations would have significant negative effects on relations with regulators, the reputation of the Company with the public and result in regulatory impediments to mergers and acquisitions and significant regulatory sanctions, including regulatory fines of material amounts. -a The position routinely interacts with management for assigned businesses, regional and local compliance functions, peers throughout the organization and examination officials conducting regulatory examinations. Travel shall be required, as appropriate. Research/Review - Reviews case file and Customer Activity Monitoring Program (CAMP) alert adjudication. Support the Retail Bank by coaching and counseling branch personnel in an effort to mitigate compliance risk. Also review case files and CAMP alerts, analyze recommendation from research team, communicate with Retail Bank to obtain any missing information and/or customer response for the suspicious activity, determine level of suspicious activity and recommend whether a Suspicious Activity Report (SAR) is warranted; draft the SAR for Compliance Officer concurrence. Help Line - Provides direct support to the retail branch network by supporting the AML Retail Compliance Help Line, providing operational and regulatory direction. Completes enhanced due diligence reviews on high-risk customers and Special Category of Clients (SCC) accounts. General - Supports the business through answering questions and performing monitoring activities.Processes subpoenas and provides regulatory research and monitoring activities. Codes law records and relationship tables. Completes monitoring activities; processes complaints. Systems - Coordinates all licensing and exam activities with examiners, business unit and compliance teams. Completes control requests and coordinates all major system initiatives with Corporate, business unit and compliance. Manage Compliance Management System, Suppression, SPR monitoring, incident tracking and system reviews. Processes data requests for exam and licensing. Manages the escalated complaint process to include working with the business to address and resolve complaints and identify root causes. Assist in monitoring compliance in the assigned line of business including the identification of regulatory and operational risks and controls to mitigate risks. Work with business management in projects affecting assigned line of business and/or area of regulatory specialization (including system testing. General - Manages compliance for 1-2 states in which Consumer Lending operates. Manages system compliance controls for assigned states (law records, program codes, DCTS, forms table, refinancing rule tables, cross-state lending tables). -a Support new/modified products and their corresponding implementation. Implements law memo changes and insurance implementation/changes for assigned states. Signoff on coding completed by associates. Communications - Serves on various business initiative & flagship teams as communications representative providing consultation on internal marketing issue management etc. Act as project lead handling complex communication projects. Strategically plan and execute internal and external as well as web-based communication plans for assigned business units. Oversee distribution and measure media effectiveness through surveys, other analysis, and focus groups. Web-based Communications - Executes internal and external web-based communication plans for assigned business groups. Maintain web-based policy and procedures manuals from a content and technical perspective. Act as a liaison between branch operations, insurance services, and compliance staff. Drafts policy-related bulletin board messages while maintaining process and efficiency standards. Mystery Shop - Works with shoppers on a daily basis to ensure assignment completion. Monitors daily shopper activities in the branch; work on file creation as appropriate. Works in conjunction with the Director of Compliance on all HMDA issues to include automation up-load and file preparation issues. Scrubs Decision One• T HMDA data through CRA Wiz to ensure all data is correct before it is uploaded to Corporate. Decision one is the only division that performs data integrity analysis on its data prior to up-load to corporate. HMDA Expert for the division and opines on all HMDA issues when people are in doubt. Interact with HTS Systems for all system issues and improvements. Work with Corporate AML to develop and implement test programs to identify measure, validate and monitor AML control procedures. She will prepare written communications and presentations on major AML issues that arise. This incumbent will provide consultive advice on AML and general compliance, and provide guidance and training to our branches. Work in conjunction with the Director of Compliance Analysts to track license renewals, education requirements for branch licensing, tracks all licenses and is involved in their renewal with HSBC Mortgage, works on all 1099 issues, and gathers and preps files for audit, and handles special projects. Act as compliance consultant for all eBusiness initiatives undertaken by eBusiness teams within all enterprise business units in partnership with the business unit LCO. -a Support HTSU Compliance management, as appropriate. Provides product and compliance support for implementation of products and rates for Insurance. Provide technical and product support to sales force and operational support. Conduct quarterly audit of production forms and rates. Prepare certificates and policy materials for filing and approval with state insurance departments. Reviews and analyzes existing and new state insurance laws and regulations to ensure nationwide compliance of products, policy terms and premium rates. Customer Care - Provides compliance support to Customer Care business units within mortgage services to include project management for implementation of applicable regulatory changes and new laws and review of new and existing processes and procedures. Assists with implementation of required revisions to procedures, participates in meetings and projects of assigned functional units within Customer Care, provides compliance guidance to assigned units identifies and reports compliance concerns during completion of responsibilities and ensures matters of concern are addressed by business unit management. Policies - Coordinates internal processes for the revision, review, approval, and publication of policies applicable to the business unit as well as internal departmental procedures to support functions that are the responsibility of Compliance. Establish process for the distribution of Compliance related communications from the department. Partner with management to create and deliver internal training and manage special projects within the department. Consumer Complaints - Researches and resolves regulatory, legal and escalated consumer complaints within Company and regulatory standards to include the detailed documentation of complaint issues in the Enterprise Complaint Tracking System. Assists department management in the preparation of complaint related statistical and trending reports to focus attention on necessary changes to mitigate future compliance related issues. Examinations - Coordinates state examinations including gathering all requested documentation, reports, etc., respond to questions during exams and coordinate report responses with assigned compliance and business unit management as appropriate. Provide technical support, particularly research, to compliance management as requested for specific requirements. Coordinate MIS support for data extraction and reporting for both exam requests as well as annual reporting as required. Legal - Supports the Legal group to ensure accounts in litigation are managed according to the instructions provided by the Legal Department and obtain account information as requested from Legal to support litigation strategies. -a Provide support to the Complaint Resolution team as needed. Maintain awareness of new and amended Office of Foreign Assets Control (OFAC) regulations and support senior team members in assessing their impact on an enterprise-wide basis. Complete internal testing of department documentation and research for data integrity, consistency in work product and adherence to Company policies and procedures. Maintain constant awareness of new and amended regulations and assesses their impact on assigned areas. Assist in implementing changes to products, services, systems and operations to maintain compliance. Act as a compliance consultant to management by reviewing IT controls, developing and productionalizing MIS and exception reports to ensure compliance with policies, procedures, laws and regulations. Generate MIS and reports to help support process and compliance reviews. Lead IT compliance reviews, including application reviews, SDLC reviews, general controls reviews and system conversions and implementations. Completes risk assessment, audit execution, supervision of assigned staff and verbal and written presentations of review results. Under the direction of the Senior Manager Specialized Compliance, conducts AML activity monitoring for significant risk categories/businesses under CMB.Has a solid understanding of the assigned business unit customer base and products. Interfaces with business, support and other compliance teams to ensure alert due diligence is complete and mitigates risk to the overall institution. Maintain high levels of quality Review files and monitoring program for alerts. Review customer files prior to approval. Monitor to ensure compliance with applicable internal policies and procedures and external regulations. Review and analyze compliance reports and other documents for suspicious/unusual patterns of activity. Participate in special compliance reviews, projects and training efforts, as required. Assist in compliance monitoring programs for private banking and fiduciary activities to ensure compliance with applicable internal policies and procedures and external regulations. Review and analyze reports and other documents for suspicious/unusual patterns of activity. Participate in special compliance reviews, projects and training efforts, as required. Assist in general compliance support as part of a team for a US registered investment adviser in accordance with established compliance policies and procedures. Responsible for utilizing trading and portfolio accounting systems to extract data for compliance analysis. Participate in special compliance reviews, projects and training efforts, as required. Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues. Promote an environment that supports diversity and reflects the HSBC brand. Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators. -a Basic Qualifications: -a  Bachelor• Ts degree in business, finance, accounting, related field or equivalent experience  Minimum of three years proven audit, compliance, financial services operations and/or regulatory experience, or equivalent  Good interpersonal, organizational, communications, analytical and project management skills  Knowledge of products, services, operations and systems and extensive dealing with laws, regulations and regulatory agencies related to assigned areas  Proficiency with personal computers and pertinent mainframe systems and software packages

Please refer to job code hsbc-84130 when responding to this ad.

Category:	Accounting/Banking/Finance/Insurance
	> Other Banking
Location:	Newark, DE
County:	New Castle County
ZIP Code:	19702
Pay Rate:	Open
Job Terms:	full time
Company:	HSBC
Phone:	email only please
Fax:	email only please