Engagement Manager, Network Infrastructure & Distributed...

Engagement Manager, Network Infrastructure & Distributed Computing

Job ID: 1251 # Positions: 1 Location: US-NY-New York Experience (Years): .. Posted Date: 11/16/2009 Category: ..

Apply for this job: Your application choices are: * Apply for this jobonline * Refer a friend to this job More information about this job: Overview: A Rewarding Opportunity to Architect Innovative Technology Solutions, Lead Stragic Client Engagements, and Contribute Your Technical Leadership to a Group of Top Network Infrastructure Technologists!                General Details: * This position will report to our New York City Office, but will require work to be regularly performed at client locations throughout the NY Metropolitan Area. * This is a full-time position offering full benefits, a competitive salary, paid training, and progressive bonuses. * 25% percent travel may be required. Align is a global information technology (IT) solutions firm with key competencies in "Technology Transformation Initiatives" designing, deploying, moving and consolidating technologies & advanced network infrastructures. Since 1986 the worlds leading firms have relied on Align to enable business & IT alignment, and to deliver solutions for business change and growth. Our staff members are subject matter experts in the leading technologies and project management processes –Project Management Institute (PMI),ITIL,Registered Communications Distribution Designer (RCDD),Cisco,Microsoft,VMWare,Cymtec,Checkpoint,HP,EMC, and many others. With offices in New York, London, Chicago, Toronto & Princeton, Align supports clients of any size, location or marketplace. Combining project management skills, expert knowledge of technology systems, and a true team spirit, Align has successfully managed some of the most challenging IT projects.

Responsibilities: Delivery & Engagement Management: * Manage the day-to-day operational and tactical aspects of multiple or large scale system integration and network infrastructure projects from proposal to implementation. * Work with executive level clients, vendors, and operations staff to ensure solutions fit within global architecture and integrate with the clients future business direction. * Manages day-to-day client interaction and expectations for multiple or large-scale projects. * Manage and foster productive client relationships. * Communicates effectively with clients to identify needs and evaluate alternative business solutions. * Continually seeks opportunities to increase customer satisfaction and deepen client relationships. * Creates and executes project work plans and revises as appropriate to meet changing needs and requirements. * Effectively applies our methodology and enforces project and documentation standards. * Prepares for engagement reviews and quality assurance procedures. * Minimizes our exposure and risk on project. * Manage client expectation throughout the project re: scope, budget, billing, schedules and timeframes * Act as a trusted advisor and provide counsel and solution options to clients relative to project issues. Technical Vision * Lead the research, evaluation, solution development, and proof of concept solution development to enhance practice offerings. * Possesses a thorough understanding of our service offerings, technical preferences, and technical direction. * Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change. * Builds expert knowledge in our industry and conveys knowledge to others. * Provide applicable technical leadership and guidance to project teams * Understand client requirements and act as the technical point of contact for client issue resolution * Motivate and inspire other Align Engineers * Drive strategic, internal initiatives as needed Business Development  * Help drive revenue growth and increased profitability in the practice including Account Management, Professional Networking, Partner Relationship Management. * Works in conjunction with the our sales team to follow up on sales leads within practice. * Lead and contribute to sales engineering efforts through RFP assessment, proposal development, project scoping, technical presentations, and cost-benefit analysis. * Assists in the identification of strategic accounts. * Effectively conveys our message in both written and verbal business development discussions. * Grows long-term relationships with clients and capitalizes on equity and partnership opportunities. * Identifies partnership opportunities and capitalizes on "add-on" sales opportunities across projects. Practice Management * Recognized thought leader within the practice, responsible for evaluating and anticipating market and industry trends, best practices, and emerging technologies to help design and develop proprietary project approaches and methodologies. * Help contribute to the Integrate IT knowledgebase, and intellectual capital. * Help oversee client engagements and ensure deliverables are met across the practice. * Assist with marketing material updates, workflow and process documents; product set and pricing models as required. * Exhibit the leadership characteristics and assist with professional development of collegues within the practice. * Implements engagement review and quality assurance procedures in accordance with our methodology to ensure profitable and successful execution of consulting engagements. * Supports profitability, revenue, margins, bill rates and utilization goals within the practice. * Understands our pricing model and billing procedures. * Drive continuous enhancement of our Integrate IT consulting methodologies and documented best-practices. * Effectively communicates relevant project/practice information to superiors and peers in other practices. * Evokes creative and innovative thinking from team members while helping them to bring their ideas and career plans to fruition. * Helps to determine new, creative ways to employ teams on projects and distribute responsibilities. * Works across practice to share lessons learned and best practices. * Pursues excellence in all aspects of business.

Qualifications: Ideal Candidates will Possess the Following Skills and Experience: * A minimum of 10 years of professional experience in a Network and Systems Engineering role.  * 3+ years of IT Professional Services / Systems Integrator / VAR industry experience. * 2+ years of large-scale IT project management experience. * 2 years of recent solutions architect or sales engineering experience, with the ability to write SOWs and RFPs. * Extensive network infrastructure and distributed computing solutions architecture experience. * Advanced, well rounded technical and product knowledge (Cisco, Microsoft, Dell, EMC, HP, IBM, VMware) in the areas of Network Infrastructure, Security, Distributed Computing, Unified Communications, Storage and Virtualization. * Strong client relationship management experience with the proven ability to position the value of services, recognize additional revenue opportunities, leverage relationships, and upsell accounts. * Ability to support business development initiatives and effectively create and deliver technical proposals and presentations to customers. * Superior consultative skills and customer focus. * Able to independently discuss the ramifications and design decisions for Enterprise-level IP Networks and Systems. General Requirements: * A Bachelors Degree (BS) in Computer Science, Information Systems, Electrical Engineering or a related technical discipline is strongly desired * Competent designer of large systems solutions able to drive and directly support delivery efforts * Prior Technology Consulting or Professional Services experience within the Financial Services, Life Sciences, or Consumer Products verticals * In-Depth integrated product knowledge of the Cisco Product Line and Core Routing & Switching technologies and best practices * Practical knowledge of IP Communications and Cisco Unified Communications.  * At least 2 years of experience evaluating and selecting products and technologies that best align technology solutions with clients’ business requirements. * Practical knowledge of Microsoft Windows Architecture - SQL Server, Active Directory (AD) and Exchange. * Advanced knowledge of VMware, SAN, SharePoint and related technologies is desired. * Able to provide technical mentorship * Strong supervisory skills and ability to coordinate team efforts * Experience researching new vendor technologies and evaluating potential client applications. * Understands basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly. * Current Cisco Certified Internetworking Expert (CCIE) certification is ideal. * PMP, MCSE, or VCP certification is beneficial.

Please refer to job code aligncomm-1251 when responding to this ad.

Category:	Information Technology
Location:	New York, NY
County:	New York County
ZIP Code:	10001
Pay Rate:	Open
Job Terms:	full time
Company:	Align Communications
Phone:	email only please
Fax:	email only please