Human Resources Assistant, Front DeskPosted: November 15, 2009
2 years or more of experience SUMMARY: Front Reception Desk. Under moderate supervision, answers inquires and obtains information for customers with reference to Human Resources related products and services. Performs clerical and technical activities to assist the Human Resources department in providing optimal service.Greets and assists all internal and external customers in person and on the phone.Provides support for new hire, employment processing, contractors and volunteers.Provides accurate information regarding employment opportunitiesEnsures completion of all new hire paperwork and employee health screenings with applicantsResponsible for coordinating the Volunteen ProgramEstablishes appropriate tickler methods when all documentation is not received.Follows up with employee or applicant in timely manner to ensure documents are received.Sends reference request forms upon direction of recruiter and assists with monitoring of completed forms.Sends background check forms and ensures receipt. Provides support for benefits area.Answers common benefit questions.Assists customers with general benefit needs (i.e. ordering ID cards, change of address) Directs customer to appropriate vendor for benefit needs.Enters enrollment and/or terminations for health and dental benefits.Coordinates availability of HR meeting rooms and staff.Performs administrative support activities for Human Resources Department.Handles all incoming and outgoing mail. Prepares ID badges I-9 completion and tracking for expiration Maintaining employee files.Inventories, orders and stocks supplies and forms.Assists with special projects/teams as necessaryEDUCATION AND EXPERIENCE: To qualify for the position, the candidate must have a high school diploma or equivalent required; two years Human Resources experience in a fast paced environment required with at least two years receptionist experience preferred; previous experience in a healthcare and union environment preferred. SKILLS & ABILITIES: Demonstrated working knowledge of MS Office, Word, Excel, PowerPoint and HRIS software or other database experience preferred. Demonstrated positive customer service skills and behavior in a public office environment. Typing speed of 40 words per minute required. Ability to demonstrate exceptional telephone communication skills to acquire and disseminate information. Demonstrated ability to multitask required. Demonstrated attention to detail required. Demonstrated time management and organizational skills required. Ability to work effectively under tight deadlines and under pressure. Ability to maintain a calm and professional demeanor and be effective when dealing with difficult, demanding and/or high volumes of customers. Demonstrated knowledge of procedures for personnel, recruitment, selection, compensation and benefits, employee and labor relations and HRIS systems preferred. Ability to ensure the confidentiality and rights of patients and confidentiality of health system and departmental documents required. LANGUAGE SKILLS: The ability to communicate effectively both verbally and in written form with patients, physicians, health system officials, other health system personnel and the general public is essential. MATHEMATICAL SKILLS: Ability to work with mathematical concepts in the preparation of reports is required. REASONING ABILITY: Ability to prioritize and meet established deadlines; demonstrate proper professional judgment and discretion as well as an ability to exercise "a sense of the appropriate" required.CANDIDATES WITHOUT A MINIMUM OF TWO YEARS OF HUMAN RESOURCES EXPERIENCE WILL NOT BE CONSIDERED. Please refer to job code 176092 when responding to this ad.
| Category: | Human Resources |
| | | Location: | La Plata, MD | | County: | Charles County | | ZIP Code: | 20646 | | Pay Rate: | Open | | Job Terms: | full time | | Company: | Civista Human Resources | | Phone: | email only please | | Fax: | email only please |
|