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  HMSHost

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Host/Hostess-CP

Posted:  November 15, 2009

Title: Host/Hostess-CP Location: Newark Summary: The Host/Hostess is responsible for the receiving and seating of guests and performing a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performing all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.

Essential Functions: * Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards * Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times * Set tables with appropriate silverware, glass and china; maintain neat and clean work station during service * Seats guests and presents the menu and any specials seats according to company standards * Oversees the delivery and servicing of food and beverages * Communicates with the wait staff and other restaurant personnel to ensure the guests' experience meets concept/company standards * Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service * Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times * Patrol assigned station, refilling water and coffee, removing service items and condiments per establishment procedures * Perform other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles) Minimum Qualifications, Knowledge, Skills, and Work Environment:

* Customer service and cash handling experience preferred * Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner * Ability to bend, twist, and stand to perform normal job functions * Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)


Please refer to job code hmshosthourly-83501 when responding to this ad.

Category:Hospitality/Food Service
     > Host/Hostess
Location:Newark, NJ
County:Essex County
ZIP Code:07101
Pay Rate:Open
Job Terms:full time
Company:HMSHost
Phone:email only please
Fax:email only please

 
 
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