Overnight Assistant Manager Front Office - Willard...Posted: November 15, 2009
Title: Overnight Assistant Manager Front Office - Willard InterContinental Washington Location: DC-Washington At Intercontinental Hotels Group, we own, operate and franchise more than 3500 hotels, offering close to half a million guest rooms in nearly 100 countries. By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired and successful hotel company the world over. A major force in the social, political, cultural and business life of Washington, D.C. and the nation for more than 150 years, the Willard is an American institution that has hosted almost every U.S. president since Franklin Pierce, in 1853. The Willard continues to reinforce its central position in the nations capital, anchoring and supporting the revitalization of the citys bustling new downtown and epitomizing world-class hospitality as the hotel of choice for heads of state and leaders of the worlds business, cultural, social and political sectors. Located on Pennsylvania Avenue in the heart of the nation's capital, just two blocks from the White House, the Smithsonian museums and the downtown business and theatre district, the classic hotel combines heritage and luxury with contemporary comfort and the latest technology. We currently have a position available for a Front Desk Duty Manager. This position assists in managing all aspects of the front office areas and serves as Front Office Manager in his/her absence. DUTIES & RESPONSIBILITIES: * Assist in managing the day-to-day activities of the Front Office staff. Schedule employees to ensure proper coverage. Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions. * Schedule and regularly conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. * May serve as "manager on duty" as required. Perform other duties as assigned including assisting staff with their job functions during peak periods. Bachelors degree in Hotel Management, Business Administration or related field plus two years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience. May be required to work nights, weekends, and/or holidays.Do you have what it takes to be a leader in the world's most global hotel company? If so, make it happen and apply now for a career with InterContinental Hotels Group, where a world of personal and professional opportunities exist.
Please refer to job code ihg-WAS000304 when responding to this ad.
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