Sr. Contract Store Purchase Analyst

Act as a high level lead in support of a team managing the creation, implementation and maintenance of NAD contract, Convenience Card and Registered Procurement Card Programs (• CSP?) within the Customer Support Systems • Set up? database. This database feeds several critical processes, components and systems to drive proper account requirements, personality and performance. Applications and areas impacted include, but are not limited to: Stapleslink (EC/CS), Sunrise (CS), Lawson (Credit), EDI, Rainbow and VAX. Partner with Management, Corporate Tax and Legal to ensure compliance with State Laws and regulations and policies relating to the Convenience Card and Registered Procurement Card (Pcard) programs. Facilitate escalation of elevated issues.

1. Coordinate the allocation, daily distribution flow, and review of assigned requests submitted via the CSS Helpdesk and CSP fax servers. Evaluate and oversee CSP requests being elevated from Analysts and assigned by the Manager each week. Ensure analysts respond to inquiries in a timely manner and escalate high priority/emergency issues for immediate resolution.

2. Oversee the Contract Store Purchase Programs including but not limited to creation, maintenance, print, activation, receiving and distribution processes. Accountable for redirection of email requests submitted to the internal CSS CSP Team.

3. Responsible for reviewing and executing Ccard and PCard batch loads and account specific data blasts through the CSS database as well as submitting IS blast requests through the eHelpDesk. Run queries, reports, and file transfers through the AS/400 and Access. Queries are processed to provide measurements as well as to identify and resolve system issues.

4. Provide consultation to Sales as well as to appropriate internal and external contacts regarding the scope and effect of all updates and changes to account personalities specific to CSP programs. Gain thorough knowledge of the Registered P-Card FTP process and act as back-up to support new requests for program utilization.

5. Research fatal error transaction kick-outs specific to Contract Store purchases. Determine course of action based on findings, document and communicate to appropriate parties and resolve transaction errors based on evaluation of data collected. Ensure tax exempt Convenience Cards are identified as such by verifying internal tax override information prior to distribution, therefore eliminating liability and exposure to both Staples and the customer.

6. Provide system support and cross-training for new CSS team members and current staff to insure coverage and data integrity. Aid managers in assessing workloads and managing resources to meet the performance objectives of the team. Responsible for communicating updates within CSP team and maintenance of documentation located on CSS Share drive and Staples Portal in relation to Contract Store purchases. Qualifications Associate or Technical Degree 1.Ability to work independently 2.Excellent analytical and problem solving skills. Understanding of the logic and complexities of the Tax and CSP environments.

3.Strong verbal and written communication skills 4.Proven ability to meet deadlines and balance priorities 5.Exceptional prioritization skills and strong organizational skills with attention to detail 6.Resourceful and self motivated 7.Strong Computer knowledge. Proficiency in MS Office Suites with strong emphasis on Excel and Word 8.Ability to excel in a fast paced environment and challenging atmosphere.

Please refer to job code 561692 when responding to this ad.

Category:	Advertising/Marketing/Public Relations
	> Other Advertising
Location:	Englewood, NJ
County:	Bergen County
ZIP Code:	07631
Pay Rate:	Open
Job Terms:	full time
Company:	Staples
Phone:	email only please
Fax:	email only please