Training Specialist - Hanover, MD

As a Training Specialist you will deliver and implement training programs and materials that support SOPs (standard operating procedures), major company goals and objectives in the NAD Fulfillment Centers and/or Staples Delivery Operations by working with associates, managers, and internal departments at all levels to ensure successful implementation of Staples logistics training initiatives.

? Oversee daily implementation of skill and procedural based training programs within the Fulfillment Centers and/or Staples Delivery Operations ? Conduct train-the-trainer programs to ensure all trainers are properly delivering the programs ? Master complex subject matter to support all departments within the Fulfillment Center and/or Staples Delivery Operations ? Maintain proficiency in the systems and procedures underlying the training programs ? Work directly with diverse operational units to gain specific, current knowledge of the business unit in order to serve as a credible training resource ? Make real-time decisions with managers/supervisors, and other Staples associates to adapt actual training delivery and implementation to varied situations as needed ? Recommend changes and adaptations to training materials/programs based on actual experience gained when implementing ? Communicate with key operational stakeholders to deliver effective training. May serve as a Project Leader in the implementation of specified training programs ? Work and partner with Supervisory staff to ensure reinforcement of key learnings supporting the SOPs ? Administer tools to measure effectiveness of training programs and required associate skill compliance. Makes recommendations based on these measurements ? Provide liaison to LP (Loss Prevention) on audit results and subsequent training Qualifications ? Bachelors degree preferred ? Minimum two (2) years training experience preferred ? Must be bilingual English/Spanish ? Excellent platform skills required ? Knowledge and experience with the Staples North American Delivery functions preferred ? Demonstrated ability to work well with people of all levels within the organization ? Excellent written and verbal communication skills in English and Spanish required ? Knowledge of Microsoft Office software required ? Excellent organizational and time management skills

Please refer to job code 562367 when responding to this ad.

Category:	Education/Training
	> Trainer
Location:	Hanover, MD
County:	Anne Arundel County
ZIP Code:	21076
Pay Rate:	Open
Job Terms:	full time
Company:	Staples
Phone:	email only please
Fax:	email only please