CollectorPosted: November 4, 2009
Description: - Collector (090006073) Collector-090006073 Description NCO is an industry leader in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. Our clients are empowered to successfully address immediate business needs, while empowering long-term growth across the entire customer lifecycle. NCO provides services through over 100 offices in Antigua, Australia, Barbados, Canada, Guatemala, India, Mexico, Panama, the Philippines, Puerto Rico, United Kingdom and the United States. Principle Responsibilities * Communicate with debtors by telephone and written correspondence to attempt to bring resolution to unpaid accounts * Provide thorough, efficient, and accurate account updates on computer files for each call made * Demonstrate effective skiptracing techniques by locating debtor home phone number, address, and/or place of employment and process accounts for legal action * Counsel delinquent account debtors to assist in finding funds to meet debt obligations * Provide feedback to management concerning possible problems or areas of improvement * Make recommendations to implement improved processes * Perform other duties as assigned by management Qualifications Qualifications * High School Diploma or General Education Degree (GED) certificate * Previous collections experience preferred * Knowledge of Fair Debt Collection Practices Act (FDCPA) guidelines preferred * Basic computer skills * Excellent interpersonal, written and oral communication skills * Ability to work in a team fostered environment * Ability to work in multi-tasked environment * Ability to prioritize and organize work * Ability to adapt to a flexible schedule Work Environment * Office environment * Ability to lift and/or move 20 pounds We offer a competitive salary and comprehensive benefits package, paid time off and a 401 (k) plan. M/F/H/V/EOE/AA Job Collector Primary Location UNITED STATES-DE-Wilmington Work Locations Wilmington, DE (DE 02) 820 N. French Street Wilmington, 19801 Employee Status Regular Schedule Full-time Job Level Entry Level Shift Day Job Education Level High School Diploma/GED (11 years) Send this job to a friend Send this job description to a friend by email. All the relevant details will be included in the message.Send this job to a friend Please refer to job code 177940 when responding to this ad.
| Category: | Accounting/Banking/Finance/Insurance |
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> Billing/Collections
| | Location: | Wilmington, DE | | County: | New Castle County | | ZIP Code: | 19801 | | Pay Rate: | Open | | Job Terms: | full time | | Company: | NCO Group | | Phone: | email only please | | Fax: | email only please |
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