Customer Service Cashiers AssistantPosted: November 4, 2009
Position Overview: You will assist in ensuring a positive lasting impression for our customers shopping experience by performing all customer service functions according to established procedures. Your role will include assisting customers during the checkout process by bagging groceries, retrieving carts, and keeping carts neatly arranged. Additionally you will work to maintain attractive Customer Service displays and supporting the regional Customer Service vision. You will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Responsibilities & Qualifications: Duties: 1. Make sure the customers are being taken care of and the department looks great at all times. Surprise and delight the customers with consistent, delightful service. 2. Provide courteous customer service; greet each customer with friendly eye contact and individually thank them for their business. 3. Carefully bag groceries and offer carry out service. 4. Retrieve, organize, and clean carts/baskets as needed or directed by Customer Service leadership 5. Perform price checks as needed and restock returned/abandoned product in a timely manner. 6. Support national, regional, and store programs. 7. Follow and comply with all applicable health and sanitation procedures and adheres to safe work practices. 8. Respond promptly to customer needs and questions and request assistance when necessary. 9. Performs other duties as assigned by the Customer Service Team Leader (Department Manager), Associate Team Leader (Assistant Department Manager), or Supervisor. Requirements: 1. Ability to follow instructions and procedures 2. Ability to understand customer needs 3. Good interpersonal skills and ability to communicate effectively with other Team Members and leadership 4. Stand and walk for extended periods of time. 5. Bend and stoop to grasp objects and climb ladders. About Us: At Whole Foods Market, we empower our Team Members to make their own decisions, thus creating an environment where people are treated with respect and are highly motivated to excel. We mentor Team Members through education and on-the-job experience. As a result, we are able to fill a majority of leadership roles from our existing team member base. We also recognize that there are individuals with talent outside of Whole Foods Market, and have training programs to bring those new leaders into the company. Our Team Members represent over 50 different nations. We are people from diverse backgrounds and perspectives, yet all work together to meet the needs of our customers. We offer great benefits beginning with a full complement of medical and other traditional group health plan coverage, 401k plan, and a 20% discount at our stores. To learn more, apply today! What makes you whole? Back to Northeast Region Team Welcome Page Please refer to job code 44122 when responding to this ad.
| Category: | Retail |
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> Cashier
| | Location: | New York, NY | | County: | New York County | | ZIP Code: | 10001 | | Pay Rate: | Open | | Job Terms: | full time | | Company: | Whole Foods Market | | Phone: | email only please | | Fax: | email only please |
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