Business Process ArchitectPosted: November 15, 2009
Medco Health Solutions, Inc. is a leading health care company serving the needs of more than 60 million people. Medco, the worlds most advanced pharmacy®, provides clinically driven pharmacy services designed to improve the quality of care and lower total health care costs for private and public employers, health plans, labor unions, and government agencies of all sizes, and for individuals served by Medicare Part D Prescription Drug Plans. About one-third of the companies on the Fortune 500 list are Medco clients. In 2009, Medco captured the No. 1 position in Health Care: Pharmacy and Other Services sector on Fortunes Worlds Most Admired Companies list for the second consecutive year. Of all companies surveyed globally, Medco ranked No. 5 in innovation and No.10 in people management. In the health care sector, Medco ranked No. 1 in seven attributes: innovation, people management, use of corporate assets, quality of management, financial soundness, quality of products/services and global competitiveness. It also ranked No. 2 in the categories of long-term investment and social responsibility. Come make a difference at Medco-at the head of the industry and at the heart of health. www.medco.com. Position Summary ? Specialist in business process management. ? Specially trained in Pega. Either assigned in a COE to develop and maintain core business process or assigned to a BIAC to develop and customized specialized business processes. ? Influencing the required business processes and flows ? Influencing the required analytics and KPI metrics ? Influencing the direction of the Medcos Insight and Agility Architecture and deployment ? Assisting in the program management and governance across all key initiatives Key Challenges/Job Complexity Describe the nature and the variety of the challenges and problems which are regularly faced in the position. Discuss the business impact of this job on the organization. Provide 2-3 examples. ? The Business Process Architect will be a member of the Business Innovation and Agility Center group. They are specialists in business process management, trained in Pega and either assigned in a COE to develop and maintain core business process or assigned to a BIAC to develop and customized specialized business processes Primary Responsibilities/Expected Contributions ? Provides thorough leadership when interacting with clients in solving complex enterprise wide business requirements ? Facilitates the conception and elaboration project phases including Use Cases and Direct Capture of Objectives using Pega ? Work in partnership with Solutions Architect and BPM COE team to manage overall project deliverables and ensure a quality deliverable ? Facilitate scope management and change control procedures in partnership with BIAC leads ? Facilitate radiation of application into other areas of the enterprise in partnership with Practice Leaders and Account Executive ? Customer Success (realization of business benefit) ? Responsible for mentoring and monitoring the quality of Lead Business Architects deliverables including clients, partners and fellow Pega employees Qualifications: *Position can sit in Franklin Lakes, NJ, Dublin, OH, Columbus, OH, Portland, OR or other various locations* Personal Attributes, Skills, and Education ? Technical Expertise - The individual must have a working knowledge of what is possible technically in order to provide direction to the staff. Detailed knowledge of principles and experience with the mandated requirements are highly desirable. Web Architecture and technologies experience a plus. Relational database experience a plus. ? Results - A proven track record of exceeding goals and a bottom-line mentality; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment ? Action Oriented - Enjoys working hard and looks for challenges. Able to act and react as necessary. Not afraid to take charge of a situation when trouble comes; can overcome resistance and take unpopular stands when necessary ? Motivated by difficult challenges and aggressive timelines ? Ability to juggle priorities and adjust to the realities of rapid changes in business requirements ? Strong oral and verbal communication skills ? Possesses the appropriate Pega technical/functional expertise and knowledge ? Understands and applies procedures, regulations, and policies related to areas of specialized expertise ? Business Intelligence and Awareness ? Have advance knowledge of the main features of Pega PRPC; their features and limitations We are an Equal Opportunity Employer, M/F/D/V Relocation Approved?: No State: New Jersey City: Franklin Lakes Travel Required: 10% - 25% Education Required: Bachelor 2009-11-04 00:00:00.0 Please refer to job code OPTC09195 when responding to this ad.
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