Team Leader, TelesalesPosted: November 5, 2009
First Data specializes in providing solutions such as credit card, debit card, check guarantee and gift cards to businesses of all sizes. First Data is nationally recognized for its ingenuity and reputation as a leader in the electronics payments industry. First Data has a team in place to focus on a specific channel to sell and cross-sell merchant services. This is a fun, outgoing, and quick-tempo sales group. Responsibilities * Supervise and lead the activities of the Tele Sales team in a centralized sales environment to ensure sales results are delivered inline with sales and business objectives * Partner with the various sales channel and marketing team to ensure programs are successfully launched, make sure program and channel tracking is in place and take necessary action if channel programs are not meeting expectations to get team back on track to meet goals * Train and coach team to support best practices to achieve sales results, such as, pipeline management, product training, and activity planning. * Perform management reporting to measure the success of the team, including pipeline, sales, revenue, lead and conversion reports * Resolve routine and escalated problems and providing technical support through research and utilization of company resources * Accountable for recruiting, development, motivation, and retention of a high performance team * Compensation plan consists of base salary + commission Candidate Requirements *3+ years of successful management experience with demonstrated leadership, performance coaching, problem solving, process improvement, and selling skills. * 2+ years of telesales experience selling financial products. * 3+ years direct selling experience of financial products. * Document-able sales performance records that show consistent achievement of monthly goals * Must be highly organized and results-oriented with strong customer service skills. * Highly Proficient with MS Office suite of software tools. All Possible Work Locations UNITED STATES-MD-HAGERSTOWN Primary Work Site Building Address 1 Western Md. PKWY Functional Area Operations Shift Type Varied Work Days Monday - Friday Posting Currency USD Posting Range 40,000 Full/Part Time? Full-Time Please refer to job code 165104_HAGERSTOWN when responding to this ad.
| Category: | Accounting/Banking/Finance/Insurance |
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| | Location: | Hagerstown, MD | | County: | Washington County | | ZIP Code: | 21740 | | Pay Rate: | Open | | Job Terms: | full time | | Company: | First Data Corporation | | Phone: | email only please | | Fax: | email only please |
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