Functional Analyst - Revenue Management Systems

Essential Function: * This position will work with all areas of business support and technical infrastructure to deliver functionality. * Support the user base and implement functionality to support financial business processes. * Helpdesk task master- first point of contact for user questions/issues. Respond to user questions regarding application use - Desk Side Support. * Help test and implement fixes provided by Model N. * Develop and perform Test Cases and Scenarios for the system, integration, performance, and user acceptance testing. * Reproduce and diagnose application issues. * Identify and verify data, integration, SOP, policy, process issues. * Assist and coordinate with MN customer support. * Coordinate service patch/ new release testing and deployment. * Gather functional requirements for reporting and translate into technical specifications for reports developer. * Coordinate all activities between IT, Model N, customer support, professional services and third party consultants. * Execute light SQL and or queries in the system to assist in identifying and resolving issues. Be able to create simple dumps of data and learn database design... * Requires solid understanding of Model N modules from a user perspective. * Perform Business/Technical gap analysis and translate into functional requirement specification for developers and/or Model N configurators. * Serve as a main liaison to other enterprise Business Systems (JDE, Hyperion, EDI, etc.). Desired Experience Education and/or Experience * Bachelors degree in any of the following disciplines: Information Technology, Finance, Accounting, Business Administration. * Preferred MBA with concentration in any of: Information Systems, Accounting, Finance. * 5+ years of experience implementing and supporting full scale Revenue Management systems. Model N preferred. Technical Skills: * SQL (Structured Query Language) * Oracle DBMS, PL/SQL * Reporting Tools such as Cognos, Crystal Reports * Experience designing and implementing system interfaces Management Skills: * Be able to run projects using the departments methods and tools for project management * Be able to coordinate communication and escalation of issues with the vendor - Model N. * Flexibility to work on other projects or different functional areas * Identify areas of concern and communicate pertinent information to teammates and Manager * Solicit and respond to client satisfaction feedback * Follow guidelines and methodologies, but make adjustments depending upon situation * Prioritize and track personal and group workload; plan and perform day-to-day activities according to priority, schedule, and budget * Be available during off-hours to support monthly financial close and/or production support problems Interpersonal Skills: * Communicate effectively with business clients and other Information Systems professionals. * Take direction and clarify points that may be unclear. * Strong oral and written communication/presentation skills. * Stimulate enthusiasm and influence behaviors of others towards achievement of objectives. * Promote cooperation and cohesiveness among individuals within a group or project. * Build rapport with business clients and peers. * Work well independently or in a team environment. * Work well under time and resource constraints. * Act consistently with company values. Resource Characteristics: * Be a respected leader in his/her organization. * Able to represent requirements from his/her organization. * Keen interest in learning Model N functionality and technical architecture. * Understand the firms financial processes. * Able to coordinate multiple work streams. * Exhibits leadership qualities. To perform this job successfully, an individual should have software experience with: * Model N entire suite of applications. * Oracle 10G. * Microsoft Windows 2000 desktop operating system. * Microsoft Excel, Access, Project, Visio and Word. * SQL (Structured Query Language), Toad. As a standard, our clients require citizenship or a valid green card for consideration. Please contact Mark Lawrence at markL@jwnj.com Location New Jersey - Passaic County

Please refer to job code ML2209110402 when responding to this ad.

Category:	Advertising/Marketing/Public Relations
	> Other Advertising
Location:	Passaic, NJ
County:	Passaic County
ZIP Code:	07055
Pay Rate:	Open
Job Terms:	full time
Company:	Jarvis Walker Group
Phone:	email only please
Fax:	email only please