Teller II Area FloatPosted: November 5, 2009
Actively enhances client relationship with Key by demonstrating the Key Difference Standards. Accepts and accurately process all financial service transactions. Develops and maintain a working knowledge of financial products and services. Maintains responsibility for cash drawer and follow proper balancing procedures. Identifies client needs for products and services and make the appropriate referral to a sales professional. Meets established referral production goals. Engages in proactive contact with clients to ensure client satisfaction and possible identification of additional client needs. Acts as a resource to identify client servicing issues so that resolution can occur and the client retained. Ensures more complex sales activities/ opportunities are handed off to the RM. Ensures compliance with security and audit procedures. Participates in LCA meetings. Demonstrate commitment to High Performance Management by modeling KeyCorp Values in every internal and external interaction. Required Qualifications Level I High School Diploma or equivalent business experience. Demonstrate effectiveness in client interactions. Excellent communication and interpersonal skills. Accurate cash handling skills. Demonstrate attention to detail and focus on task at hand. Demonstrate organizational skills while managing multiple tasks. Demonstrate participation as member of a team. Demonstrate ability to listen, follow directions, and identify the needs of others. Limited banking experience is preferred. Level II High School Diploma or equivalent business experience. A minimum of 3 years cash handling experience. Ability to take over KeyCenter cash, as requested. Ability to back up Lead CRR. Routinely meets referral goals. Demonstrate effectiveness in client interactions. Excellent communication and interpersonal skills. Demonstrate attention to detail and focus on task at hand Demonstrate organizational skills while managing multiple tasks Demonstrate participation as member of a team Demonstrate ability to listen, follow directions, and identify the needs of others Competencies Communications/Interpersonal Skills ? listens to others, speaks effectively, answers questions, builds relationships, interacts effectively with others Technical/Functional Expertise ? demonstrated experience with computer or PC, cash handling and balancing experience, knowledge of policies and procedures Personal Effectiveness ? acts with integrity, adaptable, work commitment, detail orientation, personal organization, takes initiative to identify and resolve issues Sales and Service skills ? client first approach, can-do spirit, identify client needs, product knowledge, ability to handle difficult client interactions Telephone Fax Copier BranchTeller Workstation Calculator Physical Requirements Prolonged Standing (5-8 hours per day) Frequent use of hands to manipulate/grasp objects Occasional bending and lifting from floor height Frequent forward reach Frequent lifting of 1 ? 10 lbs. Occasional lifting of up to 30 lbs. Careers at Key KeyCorp is an Equal Opportunity Employer M/F/D/V Please refer to job code 99975983 when responding to this ad.
| Category: | Accounting/Banking/Finance/Insurance |
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> Bank Tellers
| | Location: | Newburgh, NY | | County: | Orange County | | ZIP Code: | 12550 | | Pay Rate: | Open | | Job Terms: | full time | | Company: | KeyCorp | | Phone: | email only please | | Fax: | email only please |
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