Help Desk Analysts for a Leading Healthcare Services Provide

Modis has been tasked by one of their most respected clients to identify the following due to expansion of their enterprise support center.  Located in the King of Prussia area, our client supports their North America Operations on a 24/7 basis. Our client anticipates the addition of 2 Level/Tier 1 Help Desk professionals due to growth and the need to maintain the utmost level of professional support.  Positions open are: Sunday- Thursday 7-3:30pm and Tuesday- Saturday 3-11:30pm.

Requirements:
- Professional and customer centric
- 2+ years of Help Desk or phone support
- Experience handling 30+ inbound calls per day
- Support of basic Microsoft Applications and related issues
- Password resets
- Mapping drives
- Resolve general network connectivity issues including VPN
- Prior use of industry leading Help Desk systems
- Professional and outstanding communication skills required.



A pre-interview is required in our office to be considered for this opportunity before being presented to the client for review as well as 2 professional/recent references.


This position is intended to be on a contract basis with the likelihood of full-time employment with client after a period of no less than 6 (six) months.
Hourly rates will be determined based on experience.



Forward your resume to Lauren Murray at lauren.murray@modisit.com  or call 610-832-2203 for immediate consideration.  Please include a word version of your resume, salary expectations, shift preference, and the subject title of “Help Desk/KOP.”

Please reply ONLY if you possess the required experience.  Unfortunately, Modis is not providing sponsorship at this time and is not interested in expanding 3rd Party Partner relationships.  We encourage Green Card, EAD and naturalized individuals to apply for our positions.  Selected candidates residing outside the Tri-State (PA, NJ and DE) will be required to relocate at their own expense (unless otherwise stated). 

Modis Information Technology is one of eight lines of business under the MPS Group.  The MPS Group is a publicly traded company, doing business in Europe, Canada and the United States.  We employ over 1,500 internal employees, more 10,000 consultants and place thousands of direct employees with our clients on a monthly basis.  I invite you to learn more about the opportunities that are available with our clients.

Category:	Information Technology
Location:	Norristown, PA
County:	Montgomery County
ZIP Code:	19401
Pay Rate:	Open
Job Terms:	full time
Company:	Modis
Phone:	e-mail
Fax:	610-524-9557