Anatoly Kidder
1438 Wynnemoor Way
 Ft. Washington, PA 19034 USA
Email: akidder@hotmail.com
Home Phone: 215 542-5777
Work Phone: 215 820-1331
 
Personal Web Resume: www.akidder.com/resume/resume.asp

Objective:
As a Project Manager with CRM technology experience at Accenture & BearingPoint, I'm looking to share and complete highly responsible tasks in Siebel 7.5, 6, EAI, Actuate, XML, CTI, COM.  Programming with Visual Basic, ActiveX, ASP, VBScript, Siebel VB & eScript, Siebel configuration, DHTML, JavaScript, Actuate and Crystal Reports. Application development of business applications with SQL Server, Sybase, Oracle, Siebel, and Windows API.

General Information:
Career Level: Senior (10+ yrs exp.)
Job Search Status: Actively looking
Seeking: Full time
Compensation Requirements: $120,000 - $150,000
Residence: Ft. Washington, PA 19034
Travel Preference: Heavy travel (50% or more)
Willing to relocate: Yes
U.S. Work Eligibility: U.S. Citizen
Resume Created: April 14, 1999
Last Updated: November 29, 2008
Professional Skills:
Windows95 Expertise Level:  Expert 
Access Development Expertise Level:  Expert 
Visual Basic Expertise Level:  Moderate to Strong 
VBA Expertise Level:  Moderate to Strong 
VBScript Expertise Level:  Moderate to Strong 
Siebel Expertise Level:  Moderate to Strong 
Active Server Pages Expertise Level:  Moderate to Strong 
Microsoft SQL Server Expertise Level:  Moderate 
Sybase Expertise Level:  Light to Moderate 
MS Site Server Expertise Level:  Light 
Work History:
Accenture (Philadelphia, Pa)
Manager
November 2007 - Present
Salary: 140,000
Management of Consultants for delivery of 7 interfaces between Siebel Call Center 7.8 and external legacy systems. Design and Build of Inbound & Outbound Web Services.  Design of Outbound Symbolic URLs and Building of Siebel Integration Objects.
 
BearingPoint (Formerly KPMG Co
July 2002 - Present
Lead designer and Siebel 7.5.2 developer of Inventory Management, Quotes, Purchasing and Invoicing for a major International Field Service client.
Creating Siebel Workflows for EAI with DTD XML metadata to interface to Lawson Financials through MQSeries.
Setting up Siebel State Model Transitions, Rules and Expressions.
Organizing data definition for EIM of batch data load.
Supervising configuration of Siebel CTI solution with Genesys for ePharma Siebel Vertical.
Upgrade of Siebel 7.0.3 to 7.5.2
Configuring of Siebel Preventive Maintenance Engine and ePricer.
Programming Siebel eScripting of various Business components and Application.
Developing Siebel Reports with Actuate e. Report Designer Professional.
Constructing VB.NET application with Siebel COM Data Server.
 
Arthur Andersen
April 2001 - June 2002
Designed the integration between Siebel Virtual Business Component and Oracle ERP.
Directed Business Process and developed Dynamic Credit Authorization tool with HTTP adapter.
Executed the integration between Click scheduling Software, RIM and Siebel with Extended MAPI.
Configured agents, properties, groups and input arguments within Siebel eMail Response module.
Customized messages with Siebel Communications Server through Internet SMTP/POP3 adapter.
Streamlined Integration between Business services and WebMethods with Siebel VB.
Assembled new reports with Actuate e. Reporting Suite 4.
Conducted configuration of Business Components, Applets for Siebel Field Service 2000.
 
eLoyalty Company
September 2000 - April 2001
Conducted the conversion of Siebel 99.5 Financial Services Application to 2000 version. Processed EAI data conversion and data mapping. Designed Siebel CTI deliverables in client project plans. Programmed Adaptive CTI Genesys driver DLL for Siebel Application to ensure seamless integration of extended functionality of Genesys driver. Customized Applets, Business Components, Business Services with Siebel Tools 2000 and ActiveX controls with Siebel VB.
 
Education:
Bachelor of Business Administration/CSSchool: Temple UniversityBachelors (Other)
Associations:
CRMJOBS.NET (Active Member, Siebel, MS CRM Member)January 2003Present
Additional Information:
Anatoly Kidder
Fort Washington, PA 19034
Mobile: (215) 820-1331

TECHNICAL SKILLS: SIEBEL 6 & 7.5 & 7.8 Field Sales & Service, ePharma, eEvents, eFinance, eMail Response, EAI, CTI, ePricer, Analytics, Siebel WebServices, MS CRM 1.2, Scribe Integration Software, Visual Basic 6.0, .NET, Documentum 4I,Genesys Gplus Adapter, JavaScript, MS SQL Server 6.5/7.0, Oracle 7.3, Sybase SQL, Visual Studio, MS Access, Oracle SQL, MS Office XP, COM, Siebel VB/eScript, PL/SQL, Sybase, VBScript/VBA, Rapid SQL, Actuate Reports, ActiveX, ASP, Crystal Reports, Analytics, Adobe PhotoShop, HomeSite.

PROFESSIONAL EXPERIENCE:

Accenture Manager 11/2007-Present
• Dell Computers
Management of Consultants for delivery of 7 interfaces between Siebel Call Center 7.8 and external legacy systems. Design and Build of Inbound & Outbound Web Services.  Design of Outbound Symbolic URLs and Building of Siebel Integration Objects.

BearingPoint Manager 07/2002-11/2007
• VeriSign:
Full cycle application Integration process with Siebel Marketing 8.0 – Oracle Fusion – Siebel CRM On Demand on Account/Contacts/Leads. Creating Integration Design Development plan. Managing Integration team for utilizing Fusion Middleware WebServices design process flows. Enforcing the best CMMI Integration practices with off-shore centers.
• Russian Federation Customs
Project Manager for modernization and reconstruction of Russian Customs IT infrastructure.  Organizing and establishing implementation of short- and long-range goals, objectives, policies, and operating procedures. Monitoring $1.8 MM program effectiveness and effects changes required for improvement of roughly $140MM.  Development of integrated project plans, implementation schedules, and cost estimates for major, long-term projects; preparing and managing budget and performing periodic cost and productivity analyses.
• Nextel/FCC 800 MHz Transition Administrator :
Management of full cycle implementation for conversion of 800 MHz Radio Frequency to resolve radio interferences in the 800 MHz spectrum band for Public safety industries with B/ILT 800 MHz licensees. Management of CRM vendor selection process. Management of CRM development, resources, integration, and design of the CRM application.  Lead Integration solution with Universal Licensing System (FCC ULS) and applications business layer through Scribe Insight for Microsoft CRM. Saving $500,000 of integration and migration costs into Microsoft CRM. Organization of Business data across multiple applications within the enterprise - driving user adoption and accelerating the return on the CRM investment.
• ExxonMobil:
Full cycle application Integration process with Siebel 7.7 – webMethods 6.0 – SAP R3 on Products, Price, Account and Order modules. Creating Project Development plan. Managing team for utilizing wM Transport and wM Business services design process flows. Project business configuration and Architecture data-mapping designs for offshore developments. Project Planning of deliverable tasks and resource scheduling.
• AOL:
CTI Lead for integration between Cisco ICM 4.6.2 and Siebel Communication channels for Screen pops, self-service, real time offer management and the process flows. Project Planning, Architecture Approaches and Integration Design. Integration with AOL Transfer Services for persistent information captured through to Worldwide AOL phone network of agents. Skill set routing to the appropriate queues.
• Colombia Movil:
Management of complex Siebel Configuration of Pricing.
Models for Colombian cellular phone company. Organization of Simple and Configurable
Product models with Siebel ePricer.  Modification of products to tailor the consolidation of pricing
requirements into comprehensive Pricing Models which company is deploying as a promotional
offers. Utilization of Matrix, Bundle and Script-Based pricing factors for processing of Siebel orders.
Consolidation of pricing models to achieve discounts for combination of products and simplified
pricing models for the best performance. Configuration of Product rules with eConfigurator.
• Wright Express:
Configuration & programming with Siebel 6.2 .COM application.
• Safelite AutoGlass:
Configuration of Siebel CTI with Genesys Middleware Voice component for SmartScript Pop-Up.
Installation of Genesys G-Plus Adapter. Modifying Genesys Services for EAI synchronization between Siebel & Genesys T-Server. Configuration of agents/Telesets/ACD queues in CME.
• York International:
Lead designer and Siebel 7.5.2 developer of Inventory Management, Quotes, Purchasing and invoicing for a major International Field Service client.
Configured Siebel Preventive Maintenance Engine.
Configured ePricer/Pricing administration screens and created price lists to modify Pricing rules.
Configured Siebel tools on Order views to interface with the runtime Pricing engine.
Invoked Pricing Manager services in runtime for Pricing models.
Lead Designer for technical analysis and implementation for integration between Siebel and EAI MQ Series XML messaging to Lawson Financials Application.
Setting up Siebel State Model Transitions, Rules and Expressions.
Upgrade of Siebel 7.0.3 to 7.5.2
Constructing VB.NET application with Siebel COM Data Server.
Designing and programming of Actuate Reports with Actuate 4.1
• Johnson & Johnson (Ethicon Endo-Surgery Pharmaceuticals):
Lead designer of Siebel ePharma Application configuration.
Programming Siebel eScripting of various Business components and Application.
Establishing guidelines for developing and documenting software project plan design documentation. Organizing and developing training, self-study programs manuals and other creative means of instruction for end-users.
Supervising of Siebel CTI Architecture and Call Routing of Genesys middleware.
Configuration and Customization of Siebel eFinance for Commercial and Residential Housing
property management company. Creating and developing new Siebel Reports with Actuate e.
Report Designer Professional.

Arthur Andersen (Business Consulting) Senior Consultant 04/2001-06/2002
Expanets
• Designed the integration between Siebel Virtual Business Component and Oracle ERP
• Configured business objects, applets with .SWT files for Siebel .COM eCustomer Module.
• Directed Business Process and developed Dynamic Credit Authorization tool with HTTP adapter.
• Executed the integration between Click scheduling Software, RIM and Siebel with Extended MAPI.
• Configured agents, properties, groups and input arguments within Siebel eMail Response module.
• Customized messages with Siebel Communications Server through Internet SMTP/POP3 adapter.
• Streamlined Integration between Business services and WebMethods with Siebel VB.
• Assembled new reports with Actuate Developer Workbench 4.1
• Conducted configuration of Business Components, Applets for Siebel Field Service.

eLoyalty Company Senior Consultant (Team Lead) 09/2000-04/2001
GMAC
• Conducted the conversion of Siebel 99.5 Financial Services Application to 2000 version.
• Processed EAI data conversion and data mapping.
• Designed Siebel CTI deliverables in client project plans.
• Programmed Adaptive CTI Genesys driver DLL for Siebel Application to ensure seamless integration of extended functionality of Genesys driver.
• Customized Applets, Business Components & Services with Siebel Tools 2000 and ActiveX

Maxim Group Consulting Lead Programmer/Analyst 5/1998-09/2000
• Wyeth Pharmaceuticals: Created high-level prototype architecture for Documentum solution with Document E-Content Server 4i, Documentum Rightsite and Intranet Clients. Demonstrated prototype system to approximately 160 users, using Documentum Web Development Kit (WDK 1.0.1), ASP, DFC Classes, HomeSite and SQL Server with Microsoft IIS.
• Nycomed Amersham Pharmaceutical Corporation: Developed Pharmaceutical Distribution Samples Tracking System to score adjustments of drug distribution system and FDA certification documentation.
• PNC Bank: Programmed ASP based Mutual Fund applications with Visual InterDev 6.0.
• Merrill Lynch: Produced Trusted Global Advisor application used by Financial Consultants.
• Bell Atlantic Network Integration: Initiated 3 tier Application used by entire HR Department. Developed Quality Control Application using Windows API for integration Wireless PSION handheld

InfoSystems, Inc., Consultant 9/1997 - 4/1998
Aries International Inc., Programmer/Analyst 6/1995 - 8/1997
BDP International Inc., Du Pont Division Systems Coordinator 4/1993 - 5/1995
EDUCATION:
• Temple University, Philadelphia, PA - Bachelor of Business Administration of Business Administration / Computer Science – 1992
• Oracle Fusion Middleware for Siebel Training Course Oracle University NJ Oct 2007
• Capability Maturity Modelฎ Integration CMMI v1.1 Carnegie Mellon University - 2005
• Siebel University, Chicago, Il: Integration with Siebel 7.7 Application course – 2004
• IBM Global Services, NY: Essentials of Visual Modeling with UML, Rational Rose - 2004
• Siebel University, Boston, Ma: Certificate of Accomplishment of Core Consultant Course – 2001
• Siebel University, Atlanta, Ga: Installing and Configuring Siebel Analytics course – 2003
• Documentum, Horsham, Pa: Technical Fundamentals for Documentum 4I
• Holy Family College - Philadelphia, Pa C programming – 1993
• BDP International Inc., ISO 9000 certified by British Standard Institute – 1993
• Certificate of Achievement of completion of Microsoft approved 1013A Mastering Visual Basic.
Text Version of Uploaded Resume:
 
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Anatoly Kidder
1438 Wynnemoor Way

Fort Washington, PA 19034

Home: (215) 542-5777

Mobile: (215) 820-1331


TECHNICAL SKILLS: SIEBEL 6 & 7.5 Field Sales & Service, ePharma,
eEvents, eFinance, eMail Response, EAI, CTI, ePricer, Analytics, MS
CRM 1.2, Scribe Integration Software, Visual Basic 6.0, .NET,
Documentum 4I,Genesys Gplus Adapter, JavaScript, MS SQL Server
6.5/7.0, Oracle 7.3, Sybase SQL, Visual Studio, MS Access, Oracle SQL,
MS Office XP, COM, Siebel VB/eScript, PL/SQL, Sybase, VBScript/VBA,
Rapid SQL, Actuate Reports, ActiveX, ASP, Crystal Reports, Analytics,
Adobe PhotoShop, HomeSite.

PROFESSIONAL EXPERIENCE:

BearingPoint Manager 07/2002-Present

* Nextel/FCC 800 MHz Transition Administrator :

Management of full cycle implementation for conversion of 800 MHz
Radio Frequency to resolve radio interference in the 800 MHz spectrum
band for Public safety, critical infrastructure industries, and B/ILT
800 MHz licensees.

Management of CRM vendor selection process. Management of CRM
development, resources, integration, and design of the CRM
application. Lead Integration solution Universal Licensing System (FCC
ULS) and applications business layer through Scribe Insight for
Microsoft CRM enabling migration data into Microsoft CRM and integrate
business data across multiple applications within the enterprise -
driving user adoption and accelerating the return on the CRM
investment.

* ExxonMobil:

Full cycle application Integration process with Siebel 7.7 -
webMethods 6.0 - SAP R3 on Products, Price, Account and Order modules.
Creating Project Development plan. Managing team for utilizing wM
Transport and wM Business services design process flows. Project
business configuration and Architecture data-mapping designs for
offshore developments. Project Planning of deliverable tasks and
resource scheduling.

* AOL:

CTI Lead for integration between Cisco ICM 4.6.2 and Siebel
Communication channels for Screen pops, self-service, real time offer
management and the process flows. Project Planning, Architecture
Approaches and Integration Design. Integration with AOL Transfer
Services for persistent information captured through to Worldwide AOL
phone network of agents. Skill set routing to the appropriate queues.

* Colombia Movil:

Proposals and Analysis of Project Scope. Management of complex
Configuration of Pricing

Models for Colombian cellular phone company. Organization of Simple
and Configurable

Product models with Siebel ePricer. Modification of products to tailor
the consolidation of pricing

requirements into comprehensive Pricing Models which company is
deploying as a promotional

offers. Utilization of Matrix, Bundle and Script-Based pricing factors
for processing of Siebel orders.

Consolidation of pricing models to achieve discounts for combination
of products and simplified

pricing models for the best performance. Configuration of Product
rules with eConfigurator.

* Wright Express:

Configuration & programming with Siebel 6.2 .COM application.

* Safelite AutoGlass:

Configuration of Siebel CTI with Genesys Middleware Voice component
for SmartScript Pop-Up.

Installation of Genesys G-Plus Adapter. Modifying Genesys Services for
EAI synchronization between Siebel & Genesys T-Server. Configuration
of agents/Telesets/ACD queues in CME.

* York International:

Lead designer and Siebel 7.5.2 developer of Inventory Management,
Quotes, Purchasing and invoicing for a major International Field
Service client.

Configured Siebel Preventive Maintenance Engine.

Configured ePricer/Pricing administration screens and created price
lists to modify Pricing rules.

Configured Siebel tools on Order views to interface with the runtime
Pricing engine.

Invoked Pricing Manager services in runtime for Pricing models.

Lead Designer for technical analysis and implementation for
integration between Siebel and EAI MQ Series XML messaging to Lawson
Financials Application. Collaborate with other technical groups to
integrate data across regions, platforms and business lines. The
leaded integration projects are in production now. Organizing data
definition for EIM of batch data load.

Setting up Siebel State Model Transitions, Rules and Expressions.

Upgrade of Siebel 7.0.3 to 7.5.2

Constructing VB.NET application with Siebel COM Data Server.

Designing and programming of Actuate Reports with Actuate 4.1

* Johnson & Johnson (Ethicon Endo-Surgery Pharmaceuticals):

Lead designer of Siebel ePharma Application configuration.

Programming Siebel eScripting of various Business components and
Application.

Establishing guidelines for developing and documenting software
project plan design documentation. Organizing and developing training,
self-study programs manuals and other creative means of instruction
for end-users.

Supervising of Siebel CTI Architecture and Call Routing of Genesys
middleware.

Developing Siebel Reports with Actuate e. Report Designer
Professional.

Arthur Andersen (Business Consulting) Senior Consultant
04/2001-06/2002

Expanets

* Designed the integration between Siebel Virtual Business Component
and Oracle ERP
* Configured business objects, applets with .SWT files for Siebel
.COM eCustomer Module.
* Modified and created new .SWT files to integrate with corporate
layout and formatting.
* Directed Business Process and developed Dynamic Credit
Authorization tool with HTTP adapter.

* Executed the integration between Click scheduling Software, RIM
and Siebel with Extended MAPI.
* Configured agents, properties, groups and input arguments within
Siebel eMail Response module.
* Customized messages with Siebel Communications Server through
Internet SMTP/POP3 adapter.
* Streamlined Integration between Business services and WebMethods
with Siebel VB.
* Assembled new reports with Actuate Developer Workbench 4.1
* Conducted configuration of Business Components, Applets for Siebel
Field Service 2000.

eLoyalty Company Senior Consultant (Team Lead) 09/2000-04/2001

* Conducted the conversion of Siebel 99.5 Financial Services
Application to 2000 version.
* Processed EAI data conversion and data mapping.
* Designed Siebel CTI deliverables in client project plans.
* Programmed Adaptive CTI Genesys driver DLL for Siebel Application
to ensure seamless integration of extended functionality of
Genesys driver.
* Customized Applets, Business Components & Services with Siebel
Tools 2000 and ActiveX

Maxim Group Consulting Lead Programmer/Analyst 5/1998-09/2000

* Wyeth Pharmaceuticals: Created high-level prototype architecture
for Documentum solution with Document E-Content Server 4i,
Documentum Rightsite and Intranet Clients. Demonstrated prototype
system to approximately 160 users, using Documentum Web
Development Kit (WDK 1.0.1), ASP, DFC Classes, HomeSite and SQL
Server with Microsoft IIS.
* Nycomed Amersham Pharmaceutical Corporation: Developed
Pharmaceutical Distribution Samples Tracking System to score
adjustments of drug distribution system and FDA certification
documentation.
* PNC Bank: Programmed ASP based Mutual Fund applications with
Visual InterDev 6.0.
* Merrill Lynch: Produced Trusted Global Advisor application used by
Financial Consultants.
* Bell Atlantic Network Integration: Initiated 3 tier Application
used by entire HR Department. Developed Quality Control
Application using Windows API for integration Wireless PSION
handheld

InfoSystems, Inc., Consultant 9/1997 - 4/1998

Aries International Inc., Programmer/Analyst 6/1995 - 8/1997

BDP International Inc., Du Pont Division Systems Coordinator 4/1993 -
5/1995

EDUCATION:

* Temple University, Philadelphia, PA - Bachelor of Business
Administration of Business Administration / Computer Science -
1992
* Capability Maturity Modelฎ Integration CMMI v1.1 Carnegie Mellon
University - 2005
* Siebel University, Chicago, Il: Integration with Siebel 7.7
Application course - 2004
* IBM Global Services, NY: Essentials of Visual Modeling with UML,
Rational Rose - 2004
* Siebel University, Boston, Ma: Certificate of Accomplishment of
Core Consultant Course - 2001
* Siebel University, Atlanta, Ga: Installing and Configuring Siebel
Analytics course - 2003
* Documentum, Horsham, Pa: Technical Fundamentals for Documentum 4I
* Holy Family College - Philadelphia, Pa C programming - 1993
* BDP International Inc., ISO 9000 certified by British Standard
Institute - 1993
* Certificate of Achievement of completion of Microsoft approved
1013A Mastering Visual Basic.

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